When I asked the manager for specifics on the day he escorted me out he wasn't able or wasn't willing to give me any examples of what I had done to disrupt his business. He just said I'd had 10-15 complaints that day and was done for the day. He then asked me where I sold and pointed my face out to head cashier and security.
When I confronted the security guard for following me around the store the next week he just said he was told to "watch the stock room doors" and that if I had one more complaint against me I would be banned for life. I then asked him if customers complained to him or if he sees anything in my behavior that I should change, he said no and that the manager was just being difficult to everyone. I let him know I understood he was doing his job and went about shopping.
I went to the store the following day and the store manager just looked at me with a stare. I didn't go today, and feel like this next week is a good time to stay clear of that particular store, evaluate my actions with other pickers / customers, scope out alternative stores, and focus on creating an online store.
He says he's not the only one getting reseller hatred. Dealers have to check out through separate lines where the merchandise is examined by cashiers so the prices of similar pieces can be raised later. My reader, who asked his name and the shop name be kept anonymous, feels resigned to the fact that as a "dealer" h has to endure different treatment than the "regular customers".
My Thoughts: I've never had to deal with this kind of reseller discrimination. Our Goodwill pound store has security escort the items out and gives the word before shoppers can look through them, but it's nothing like this. Our stores and vendors are just happy to get rid of their merchandise, whether you're a reseller or not. After all, resellers or not, we're all customers! Dammit!
What would you do if faced with this situation? Are there Thrift Stores like this where you live? How do you feel about the future of reselling? I get stories like this more and more.